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By creating an account with Diadem Pilates Body Reset, you acknowledge and agree to the following:

1. Participation & Risk

You understand that Pilates, movement sessions, and all related physical activities involve inherent risks, including but not limited to injury, strain, or aggravation of pre-existing conditions. You voluntarily participate at your own risk.

2. Health Responsibility

You confirm that you are physically and medically fit to participate; have disclosed any injuries, medical conditions, or limitations prior to participation; and will inform the instructor of any changes to your health status — including injuries, pain, recent surgery, pregnancy or postnatal recovery, cardiovascular or respiratory conditions, and blood pressure conditions. Failure to disclose relevant information may increase your risk.

3. During Classes & Sessions

You agree to listen to your body and work within your limits; stop immediately if you experience pain, dizziness, or discomfort; and follow all instructor guidance and safety instructions. Diadem Pilates reserves the right to modify, limit, or stop your participation if deemed necessary for your safety.

4. Instructor & Guidance Disclaimer

All instruction, coaching, and guidance is general in nature and may not be tailored to your individual needs. You are responsible for selecting appropriate intensity, modifications, and participation level.

5. Health Coaching Disclaimer

Diadem Pilates provides health coaching, education, and lifestyle guidance. All information provided is for educational and informational purposes only, is not intended as medical advice, diagnosis, or treatment, and does not replace consultation with a qualified medical professional.

6. No Medical Relationship

Participation in any service does not establish a practitioner–patient or therapist–client relationship.

7. Personal Responsibility

You are solely responsible for your health decisions and actions. You choose to implement any recommendations at your own discretion. Results are not guaranteed and vary between individuals.

8. Results Disclaimer

Diadem Pilates makes no guarantees regarding outcomes, including but not limited to weight loss, hormonal balance, or symptom improvement. Results depend on individual factors including consistency, lifestyle, and pre-existing conditions.

9. Nutrition & Supplement Guidance

Any recommendations regarding nutrition, supplements, or detox protocols are general in nature, may not be suitable for all individuals, and should be discussed with a qualified healthcare provider — especially if pregnant, breastfeeding, or taking medication.

10. Functional Testing

Any testing recommendations are optional and for informational purposes only. Interpretation of results does not constitute medical diagnosis.

11. Detox & Cleanse Acknowledgment

You understand that participation in detoxification or cleanse programs may result in temporary symptoms, including fatigue, headaches, and digestive changes. You accept responsibility for monitoring your response and seeking medical advice if needed.

12. Communication Disclaimer

Any communication via messaging platforms (including WhatsApp, email, or similar) is for general guidance only, does not constitute medical care, and is not suitable for emergency situations.

13. Environment & Equipment

You are responsible for ensuring that your physical environment is safe and that equipment is used correctly and safely.

14. Media Consent

Classes or sessions may be recorded or photographed for quality control or promotional purposes. If you do not consent, you must notify Diadem Pilates in writing prior to participation.

15. Liability Release

To the fullest extent permitted by law, you release and hold harmless Diadem Pilates, its instructors, employees, and representatives from any liability, claims, demands, damages, or expenses arising from: participation in physical classes or sessions; implementation of coaching advice; use of nutrition, supplement, or detox recommendations; or interpretation or application of any information provided — including claims arising from negligence.

Cancellation Policy

We operate with limited class sizes and a structured timetable. This policy supports fairness, consistency, and respect for all clients.

Cancellation Window: A minimum of 6 hours notice is required to cancel or reschedule a class.

Late Cancellation (within 6 hours): Class credit will be forfeited, or a $15 late cancellation fee will apply.

No Show: You will be charged a $15 no-show fee and lose your class credit.

Waitlist Commitment: If you join the waitlist, you are committing to attend if a spot becomes available. If you no longer wish to attend, you must remove yourself from the waitlist.

Bookings & Changes: All bookings, cancellations, and rescheduling must be made via the Diadem booking system. Messages, calls, or direct messages will not be accepted.

Payment Requirements: A valid payment method must be kept on file at all times. Fees will be charged automatically where applicable.

We appreciate your respect for the space, the instructors, and the community.